Project Description

prison-cell-blockDesigned especially for crisis negotiators working in a correctional environment, the emphasis of this course is on the negotiation techniques appropriate for mitigating the unique challenges presented by inmates.

You will work as part of a coordinated negotiation team and handle a variety of crisis situations including hostage takers, barricaded subjects, and potential suicide victims. You will learn how a negotiation progresses, from the introduction to the surrender, and specific strategies and techniques to be used along the way. We will discuss when negotiation may not be the best solution, what items are negotiable and non-negotiable, and what to do in non-response situations.

The management of intelligence and information is a critical aspect of mitigating any law enforcement threat. You will learn specific techniques for managing the flow of information during a crisis and how to best leverage information available to corrections negotiators.

You will also gain a basic understanding of the psychological motivations of persons in crisis and learn to recognize the characteristics of emotionally disturbed persons. You will learn about personality disorders most commonly encountered during a crisis incident as well as specific techniques and strategies for affecting a positive outcome.

Challenging, team-oriented, scenario-driven practical exercises based on corrections-oriented incidents will be an integral part of the course and will allow you the opportunity to practice and refine your crisis negotiation skills.


Introduction and History of Crisis Negotiation in Corrections
Effective Communication
Negotiating as a Team
Negotiating in a Corrections Environment
Information and Intelligence Management
Law Enforcement and the Psychological Crisis
Abnormal Psychology
Suicide in Corrections
Hostage Survival for Corrections


You must be a sworn member of law enforcement or corrections, a non-law enforcement member of a crisis negotiation team, or a mental health professional or a clergy member supporting law enforcement or corrections activities to attend this class. This course is not recommended for negotiators without a corrections affiliation. Requests for exceptions must be submitted and approved by the course director.

NOTE: This basic course meets most state and federal training requirements for crisis-hostage negotiator certification, is trained in accordance with guidelines established by the National Council of Negotiation Associations.

(CEH: 18-hours Technical Skill; 8-hours Interpersonal Perspectives; & 14-hours Skill Development.)