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Theme-based Negotiation – Online Course
November 27, 2020 @ 5:00 pm - 8:00 pm CST
Free – $45Theme-based Negotiation – Online Course
Hosted Online via Zoom
Instructor: Troy King
Date/Time: November 27th, 2020 – 5:00 PM to 8:00 PM CENTRAL TIME
Registration Fee: $45 per person
10 Free seats to WSHNA/MACN/IACNA members
Please Note: Negotiation Association Members are limited to 3 free online courses, after which point free attendance will be on a stand-by basis.
Prerequisites:
While this course is designed for members of crisis negotiation teams, it is open to all members of law-enforcement or corrections, sworn or non-sworn, including SROs, CIT officers, dispatchers, support personnel, or mental health professionals or chaplains working in support of law-enforcement activities.
Students must register with a government-issued email address or provide a telephone contact number for prerequisite verification.
Registration Questions:
Troy King
troydking@crisisnegotiation.us
360-702-6773
Curriculum/Prerequisite Questions:
Deb McMahon
crisisnegotiation@gmail.com
417-594-1499
Course Description:
In crisis negotiation, Active Listening Skills (ALS) are a fundamental, yet basic, skill set. The Behavioral Influence Stairway Model (BISM) is also a key component of leading a resistant subject to desired behavior change. Often, negotiators find themselves using these basic skills with no meaningful behavior change. In these cases, a more strategic approach to communicating with the subject may help resolve the incident.
Theme-based Negotiation requires the negotiator to design communication strategies which incorporate factors present during the situation, including the subject’s capacity to empathize with others, the subject’s character traits, and the scene dynamics.
This 3-hour online presentation includes student activities which will reinforce concepts discussed in the presentation.
Training Objectives:
- Identify a subject’s motivation, values, and fears which may impact de-escalation attempts and barriers to resolution.
- Apply conversational themes to build rapport and influence.
- Use resolution themes to lower barriers to resolution for subjects in crisis.
Who should attend this course:
CIT officers, crisis negotiators, and dispatchers
Technical Information:
Prior to the start of the training session, students will receive a hyperlink and password via the “Attendee Email” provided at the time of registration which will provide access to the training session.
For this reason, it is important this is an email address which will allow the attendee to access the email on the date and time of the training.
The course is intended to be interactive with online students, and so each student must be registered and participating with their own electronic device (computer, laptop, tablet, or cell phone).
Additional Information:
This course is limited to 30 students at a time. Agencies wishing to host an online training course which is open only to their agency or team should contact Deb McMahon at the numbers listed above.
This course is Missouri POST approved, and each registered attendee will receive email confirmation of training attendance and a digital certificate of attendance.