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Team Building for CNTs: Brainstorming and Decision Making

Hosted Online via Zoom

Instructors: Deb McMahon and Troy King

Date/Time: May 28th, 2020 6:00 PM to 8:00 PM Central Time

Registration Fee: $30 per person


While this course is designed for members of crisis negotiation teams, it is open to all members of law-enforcement or corrections, sworn or non-sworn, including SROs, CIT officers, dispatchers, support personnel, or mental health professionals or chaplains working in support of law-enforcement activities.

Students must register with a government-issued email address or provide a telephone contact number for prerequisite verification.

Registration Questions:
Troy King

Curriculum/Prerequisite Questions:
Deb McMahon

Course Description:

Decisions made by a group are usually better than decisions made by a single person.  Teams must take advantage of their time off the phone to engage in structured brainstorming.  It is a powerful technique to help negotiators assess risk and plan tactics.

Structured brainstorming is more than just kicking around good ideas about what the negotiator is going to say the next time he or she is on the phone – it’s about strategizing toward a successful and risk-effective resolution.

Students will learn tried and true techniques for making the best of structured brainstorming sessions.

The most significant decision made during a crisis incident will involve a decision to use deadly force.  Decisions will be based on the information available and the best decisions will be based on timely and accurate information.

Proficiency in making decisions during a chaotic and emotionally driven incident requires teams to develop strategies for gathering information as quickly as possible with an understanding there is not enough time to apply traditional decision-making models.

This course prepares students to develop effective techniques for both structured brainstorming and the important decisions that follow.

Training Objectives:

  1. Apply effective brainstorming techniques
  2. Apply effective decision-making processes
  3. Use checklists and forms to facilitate decision making

Technical Information:

Prior to the start of the training session, students will receive a hyperlink and password via the “Attendee Email” provided at the time of registration which will provide access to the training session.

For this reason, it is important this is an email address which will allow the attendee to access the email on the date and time of the training.

The course is intended to be interactive with online students, and so each student must be registered and participating with their own electronic device (computer, laptop, tablet, or cell phone).

Additional Information:

This course is limited to 30 students at a time. Agencies wishing to host an online training course which is open only to their agency or team should contact Deb McMahon at the numbers listed above.

This course is Missouri POST approved, and each registered attendee will receive email confirmation of training attendance and a digital certificate of attendance.