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NOTE:  This registration link is for the Developing Negotiation Skills for Crisis Negotiators only. If you intend to also attend the Negotiating with Troubled Youth block block, you can save money by registering for these courses together ($60 for both blocks if registered together using a different link.)

DEVELOPING EMOTIONAL SKILLS FOR CRISIS NEGOTIATION
This enlightening presentation helps crisis negotiators understand the components of
emotional intelligence and how each impact the ability to connect with those in crisis as well
as function as an effective member of the team. Attendees will learn specific techniques for
sharpening their emotional skills as it relates to crisis negotiation. Techniques will address how to
manage your own emotions during a crisis event and recognize and understand other people’s
emotions. As an essential component of emotional fitness, we will also address the importance
of the positive ‘collective mood’ of a team and its impact on the subject, team mates and the
overall mitigation effort.
Although designed as a course for crisis negotiators, it is also appropriate for CIT officers and
emergency dispatchers.

HOSTED BY: Lee’s Summit Police Department

LOCATION: Lee’s Summit Police Department, 10 NE Tudor, Lee’s Summit, MO 64086

REGISTRATION FEE: $40.00 for per session, per person

QUESTIONS

Registration Questions:

Troy King
troydking@crisisnegotiation.us
360-702-6773

Curriculum/Prerequisite

Questions:
Deb McMahon
crisisnegotiation@gmail.com
417-594-1499

Regarding the Training Site:

MPO Dan Wood
Daniel.Wood@cityofls.net
816-969-1735

COURSE FLYER: CSM Troubled Youth Lee’s Summit