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Crisis/Hostage Negotiation Level I – Tampa, FL

Location: Hillsborough Community College, Ybor Campus, Public Service Technology Building, 2002 N 17th St. Tampa, FL 33605

Date/Time: August 26th – 30th, 2019, 8:00 AM to 5:00 PM

Cost: Free


Registration Questions: Sandra Franklin: sfranklin21@hccfl.edu or (813) 253-7952

Training Site Questions: Sandra Franklin: sfranklin21@hccfl.edu or (813) 253-7952

Curriculum Questions: Troy King: troydking@crisisnegotiation.us or (360)702-6773

Course Description:

The Crisis/Hostage Negotiation Course (Level I/Basic) is an introductory course for newly assigned negotiators or negotiators having a five-years or more lapse in negotiation training. This course is the first in a series of three progressive courses. This course meets or exceeds most state and federal training requirements for crisis/hostage negotiator certification and is trained in accordance with guidelines established by the National Council of Negotiation Associations.

This course is designed to prepare law enforcement and corrections personnel to mitigate threats involving barricaded subjects, suicidal subjects, hostage takers, and others presenting behaviors associated with subject precipitated homicide or suicide-by-cop with special emphasis on the drug-affected subject and those suffering from mental illness or experiencing an emotional or psychological crisis.

This course explains the basic premise of crisis negotiation, types of crisis incidents, and terminology as it relates to crisis negotiation. Students will learn the fundamental requirements of a unified law enforcement response to a crisis incident, including pre-incident planning, the roles of dispatchers and first responders, containment, security, and risk management.

Effective communication as a core competency will address the Behavioral Influence Stairway Model, Active Listening Skills (ALS), and the role of rapport and influence as it relates to crisis negotiation. Students will also participate as a team in well-developed practical exercises that reinforce concepts presented during lecture. This course is available for Mandatory Retraining only.

Topics of instruction include:
 Intro to Crisis/Hostage Negotiation
 Negotiating as a Team
 Effective Communication
 Pre-Incident Planning
 Law Enforcement Response to a Crisis
 Principles of Negotiation
 Intelligence and Information Management
 Suicide Intervention
 Abnormal Psychology
 Practical Exercises

Course Flyer: Crisis-Hostage Negotiations I Aug 19