Home 2018-02-08T09:06:24+00:00

“The High Cost of Compassion”
Coming Soon…

Committed to Training and Support

CSM is committed to providing training and consulting services to law enforcement and Department of Defense agencies throughout the world in the fields of crisis/hostage negotiation, law enforcement resiliency, and peer support.

Our goal is to provide the highest quality training, enabling law enforcement professionals to mitigate a myriad of criminal, psychological, and emotional crises through effective communicative and management techniques.

Look at our upcoming events to find a course near you or contact us about hosting a course at your agency.  You can find a list of the programs we offer under the Crisis Programs menu.


This recent incident was exactly like the training I went through. Seemingly every wrench you tossed into your training practicals happened during a recent negotiation.

Detective Kathy Mattern, Papillion PD

We had a barricaded suicide today. I had the suspect out within 30 minutes all because I was prepared by you and your course.

Jonathan Gordon, Phenix City PD

CSM training is always professional and well received by our officers. Top notch training by top notch instructors.

Lieutenant Eric Hughes, Columbia MO PD

The training provided by CSM is challenging, realistic, and relevant to today’s negotiator. From introductory through advanced, CSM offers the perfect course for you and your team.

Trooper Brian Geier, Missouri State Highway Patrol


Register now for Crisis/Hostage Negotiation Level II, Intermediate in Kirkland, WA, April 2, 2018.

Click Here

Host a Regional Competition

We facilitate regional competitions all over the country featuring unique and challenging scenarios. This is one of the best ways to put all your agencies crisis negotiation training to the test against the best negotiators in your state or region.  Sign up now to host one.


“Into the Chaos” is now available!

40 quick-reference chapters provide guidelines for dispatchers, first responders, CIT officers, crisis negotiators, corrections personnel, tactical operators, and law enforcement managers.